With the number of mobile devices like smartphones, laptops and tablets readily available, it’s become increasingly popular to carry out day-to-day banking on the go. But have you ever thought about the risks associated with accessing your accounts on the move and how to protect yourself?
Portable devices make it easier to complete tasks when we juggle our busy work life and home commitments and often include very sensitive information about us, like our financial details, email accounts, personal information and even location.
At Barclays, we are working to transform our customer experiences by delivering our services through customer-friendly and trusted online applications and platforms. To help keep individuals safe online, especially when logging in to that all-important bank account, check out our top tips here! Don’t neglect your gadgets! Just like laptops, your smartphone also needs up-to-date security software to defend against viruses and malicious software. You wouldn’t want to access your online banking knowing that malware is lurking in the background ready to pinch your financial details at the touch of a button.
- Before accessing your mobile banking app, check to see if you’re connected to a public Wi-Fi network. Public wireless networks are not secure and can result in anyone seeing what you’re up to online! Before you access your online banking, log off of public wireless and access your account via 2G, 3G, 4G or a virtual private network (VPN) to avoid any unwanted Wi-Fi wanderers.
- In case you lose your gadget or are victim of theft, be sure you secure your devices by using strong passwords, passcodes or touch ID to stop attackers gaining access. If possible, try to change your passwords at least every three months.
- Do you know who is around you? Be careful not to load up your online or mobile banking account in busy, public places. Be aware of your surroundings and make sure there are no people carrying out any “shoulder surfing” techniques to steal your passwords and gain access to your device.
- Banks will never ask you for full details of your pin, password or for you to transfer money so make sure you don’t comply with such requests
Don’t let the convenience of banking on the go jeopardize your online safety.
About the Author
Alice Hendy began her time at Barclays in September 2012 in branch-based roles, moving across to a group environment in January 2014. Alice’s current role forms part of the GIS CSOC (Cyber Operations Centre) Outreach and Awareness Department and is responsible for delivering strategies to build a comprehensive and wide-ranging programme of cyber training and education to cultivate awareness and knowledge of cybersecurity issues and influence the attitude of Barclays employees, customers and clients and MSPs, third parties and vendors regarding the protection of information assets.